Void A Processed Sale
Emily Bowen avatar
Written by Emily Bowen
Updated over a week ago
  • Press the FUNC key on the terminal.

  • Scroll up to option 7. Void on the Function Menu.

  • Enter the Terminal Password. (Today’s date in MMDDYYYY format)

  • Enter the Transaction Number.

  • The Terminal will display the transaction, if it’s the correct one, press ENTER if not, press CANCEL.

  • Terminal will ask if you want to Void that transaction, if Yes Press ENTER, if you don’t then press CANCEL.

  • Press Cancel if you don’t want the Customer Copy of the receipt to print.

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