Most terminals are set to automatically batch at the end of each night, however for there are times you may need to do a manual batch. Here are some simple steps to manually batch out your machine.

To manually batch out your machine, you will need to be on the homepage of your Sierra app. Above the boxes and below the dollar amount, you will notice some tabs - Credit, Debit, & Func.

We want to head into the Func tab, so tap the word Func and your screen will change. You will notice new boxes. The one we are looking for is on the middle row, far right column. It should be in a yellow/orange color labeled Batch.

Once you select this, it will require you to input a password. Input the day’s date in the form of mm/dd/yyyy (i.e. 02192025 for February 19th, 2025). The option to close batch should appear, keep confirming you would like to close your batch until it says “Batch Close Successfully.”

You will receive a batch receipt for the transactions that have been batched out. You will receive these funds depending the funding time for your account.

If you receive a batch error please, please do not hesitate to contact via the options below:

Phone: 877-262-6366

Email: [email protected]