Please follow the instructions below to void a transaction through SwipeSimple on a PAX A80 or PAX A920 terminal.
Find the Transaction
In SwipeSimple, press on the three lines on the top left of the screen to open the side menu
In the side menu, tap on Transactions History
Find and tap on the transaction you would like to void
Tap the Void button
On the pop up, tap Void again
Ensure that the transaction gets automatically updated to "Voided"
Still having this issue?/Have additional questions?
If you still have questions about voiding a transaction through SwipeSimple, please contact us using the information below:
Email: [email protected]