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Void a Transaction

Voiding a Transaction on terminal

Emily Bowen avatar
Written by Emily Bowen
Updated over a week ago

Please follow the instructions below to void a transaction through SwipeSimple on a PAX A80 or PAX A920 terminal.

Find the Transaction

  1. In SwipeSimple, press on the three lines on the top left of the screen to open the side menu

  2. In the side menu, tap on Transactions History

  3. Find and tap on the transaction you would like to void

  4. Tap the Void button

  5. On the pop up, tap Void again

  6. Ensure that the transaction gets automatically updated to "Voided"

Still having this issue?/Have additional questions?

If you still have questions about voiding a transaction through SwipeSimple, please contact us using the information below:

Call: 800-720-3323

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