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Refund a Transaction
Refund a Transaction

How to refund a transaction on SwipeSimple

Emily Bowen avatar
Written by Emily Bowen
Updated over a week ago

Tap Refund and enter the amount you wish to refund for that transaction.

*Only admin users can perform refunds

Partial refund

You can refund an amount less than the total of a transaction. The result of your full or partial refund will show up as a new record in the History page.

To refund the remaining balance of a transaction, or to perform another partial refund for an amount less than the remaining balance, return to the original transaction listing.

* It may take up to 7-10 days for refunds to be processed. Please contact your Merchant Service Provider for additional information.

Still having this issue?/Have additional questions?

(insert a description of the issue here) , please contact us using the information below;

Call: 800-720-3323

Chat: Click the chat button in bottom right corner of this page https://nationalprocessing.com/

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