Log in to mReports.

https://www.mreports.com/sso/login?service=https%3A%2F%2Fwww.mreports.com%2Fportal%2Fstart%2Fnp

All reports can be found in the top left corner under the Reports tab.

When you hover over it, you will be able to select the report that you want.

Select Batch Summary. A new window will appear. By default, the start and end date will be today’s date. Edit the start and end dates to find the information that you need, then press the refresh button (the page with the green arrows) in order to refresh the report.

A report can display a maximum of 92 days of batches at one time. If you need to see batches older than 92 days you will need to update both the start and end dates.

Each field has specific meaning as outlined below.

Each batch is assigned a number or ID. This number will be unique for that terminal. This is a clickable link that will show you the Batch Details of that batch. There are more details on this report in the next section.

If you have multiple ways of processing, or multiple machines, each will be assigned a unique Terminal number and Serial Number. They may or may not share the same Store number. Keep in mind that the Serial number displayed in this report may be different than the serial number of any hardware you use.

The status shows whether or not the batch was Verified or not. Verified is the most common status.

The date shows the date the batch was settled. In most cases this will be displayed in eastern time.

The begin and end time show when the batch began processing and when it ended. In most cases this is under ten seconds.

CDC Sys is not relevant for most merchants.

This is the number of transactions in the batch.

This is the response code of the batch. GB stands for Good Batch.

This is the total dollar amount of the batch, including sales and refunds.

Select Batch Summary. A new window will appear. By default the start and end date will be today’s date. Edit the start and end dates to find the information that you need, then press the refresh button (the page wit

Each transaction is assigned a Transaction Sequence Number.

Shows if the transaction was Voided before a batch. Voided transactions do not complete.

Each transaction is assigned a Transaction ID Number.

This displays the customer’s PAN aka Credit Card number. In order to abide by PCI compliance guidelines, it will not display the full number.

This displays the date and time the transaction was run.

Each transaction is assigned a Reference Number.

This shows the card type of the transaction. Common card types include;

VI - Visa

MC - MasterCard

DV - Discover

AE - American Express

This shows the type of transaction that was run. Common transaction types include-

In Person Purchase

Mail/Phone Order

In person purchase does not necessarily mean that the transaction was taken using a card reader. It could have been keyed in on the terminal with the client present. See the Entry Mode for details on card entry.

Source code shows the source of the authorization. This field is only used by Visa and will show a V if it was from Visa. It will be blank if the authorization was from another source.

Each transaction is assigned a unique authorization number.

This shows the way the card details were collected. It will either show one of two possible options-

Keyed

Swiped

Swiped includes other card present methods such as EMV (Chip) and NFC (Contactless, Apple Pay, Samsung Pay, Android Pay etc).

This is the total dollar amount of the transaction.

At the top right corner of any report, there will be a small drop down menu. This gives you options for downloading the report.

If you still have questions about your batch information within mReports, please email us at [email protected] or call us at 877-262-6366.