November 1, 2025 - We’re excited to share some news — National Processing is now pmtbox!

You’ll start to see our new name, pmtbox, beginning November 1 — on your statements, our website, and when you reach out to customer support. But rest assured, we’re stilll the same team you know and trust behind the scenes:

What’s changing is our look and our name — a reflection of where we’re headed. Now, as pmtbox, we’re building a broader suite of technology products to help merchants like you manage and grow your business more efficiently.

Please visit our website at pmtbox.com to learn more about what’s coming soon! We are so excited to share it with you.

We are also working to focus on customer experience by enhancing processes, systems, and bolstering our team, mindset, and goals to better serve you!

We truly appreciate your continued trust and partnership. Thank you for growing with us — we’re excited for this next chapter together.

Warmly,

The pmtbox Team

Great question! National Processing has become pmtbox — same team, same ownership, and same commitment to great service. We’ve been helping merchants for over 17 years, and this change reflects our next chapter — building smarter revolutionary tools to help merchants manage payments, prevent fraud, and simplify compliance. You’ll start seeing our new name on November 1 across statements, emails, and our website: pmtbox.com.

Nothing about ownership or leadership has changed and we continue to add to that team with leaders motivated to serve you. Wayne Hamilton, who founded National Processing 17 years ago, continues to serve as CEO and lead the same great team. The name change simply reflects our growth into pmtbox — a modern payments platform focused on technology, security, and merchant success.

Totally understand — name changes can raise questions! Please rest assured that nothing about your service or team is changing. We’re still the same company, led by the same management, just with a new name that reflects our growth and focus on better technology for merchants.

You don’t need to do a thing — everything stays the same!

- Same rates and account terms

- Same phone number and support team

- Same management and ownership

Your existing agreements and billing terms stay exactly the same. The only change is our name — National Processing is now pmtbox.

The only difference is the name you’ll see — pmtbox instead of National Processing — on statements, the website, and emails.

With pmtbox, we’re expanding our platform to give merchants more control and insight into their business.

Here’s what’s coming soon:

These upgrades are designed to make managing payments simpler, safer, and more efficient. We will announce these tools as they become available!

Yes! You can still reach us exactly the same way.

We’ve just updated our name and website branding to reflect the new chapter as pmtbox.